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10 Smart Chatbot Platforms for Your Business Needs

Today, customer experience stands supreme in this digital age. However, being constantly available and offering quick interactions is still a big challenge for many businesses. Here, chatbots can completely revolutionize the way you connect with your customers.

Let’s dive deep into the 10 smartest chatbot platforms along with their features, pros and cons, and pricing structure to pick the right chatbot partner!

With advanced automation and the emergence of AI (artificial intelligence), businesses can streamline their operations and improve customer interactions. Chatbots are one such powerful tool that answers queries, engages users, and simplifies communications in real time.

Chatbots are a new trend that has made a massive change in the communication industry. Chatbots are artificial intelligence systems that provide text or voice as an answer to varied queries.

From the latest news and weather reports to troubleshooting a complex problem, chatbots can become your personal assistants and provide impeccable support to your customers.

Although chatbots make communication easy and constant using natural language, there is a huge choice in chatbot-building platforms. With countless options boasting different features and pricing structures, picking the right chatbot platform can be difficult.

To make the decision easy for you, we have dug out the 10 smart chatbot platforms for your business from the market. Explore them to offer an unmatched experience to your users!

Let’s get started!

10 Smart Chatbot Platforms For Business Needs

No matter how profitable business ideas you have, if you don’t provide a personalized experience to your customers, your success is highly doubtful. This is because every business niche is competitive today and to stand out from the noise, you have to build strong relationships with your customers. Here, using smart chatbots is a powerful tool to attain this goal.

The following is the list of 10 smart chatbot platforms for businesses that are popular in the market.

1.  Microsoft Power Virtual Agents

Microsoft Power Virtual Agents is one of the most user-friendly options for building chatbots, especially for those who have already invested in the Microsoft ecosystem.

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2.  Drift

Drift is another popular chatbot platform for business. Its main focus is on lead generation and conversational marketing.

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3.  HubSpot Chatbots

HubSpot Chatbots is another popular chatbot builder that is specifically designed for integrating with your CRM tool. This option is best suited for businesses already using the HubSpot CRM platform.

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4.  Intercom

Intercom is another popular chatbot builder platform designed to streamline engagement and communication with your customers.

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5.  Salesforce Einstein

Salesforce Einstein is another chatbot builder that significantly improves your CRM capabilities. This platform is designed to boost productivity across business operations and enhance customer experience.

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6.  ManyChat

ManyChat is one of the most popular platforms that allows businesses to build chatbots for Instagram, WhatsApp, Facebook Messenger, and SMS. This platform doesn’t require any coding knowledge, making it accessible for businesses of all sizes.

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7.  Zendesk Chat

Zendesk Chat is another platform in our list that helps businesses communicate with customers and website visitors in real-time. It is a live chat tool, best for businesses already using Zendesk products and those looking for a user-friendly chat solution.

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8.  Amazon Lex

Amazon Lex is another popular platform that allows you to create conversational chatbots for several apps. It is a cloud-based service from AWS (Amazon Web Services). This platform is ideal for a business looking for a user-friendly and cost-effective platform.

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As it works on a pay-as-you-go model, you will be required to pay for speech and text requests analyzed by your chatbot.

9.  Dialogflow (by Google)

Dialogflow (by Google) is another smart chatbot-building platform to build conversational chatbots and virtual assistants. It is a powerful platform for developing chatbots with various intricacies.

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10.  Chatfuel

Chatfuel is one of the most popular chatbot building platforms for Instagram, Facebook Messenger, and WhatsApp. This platform is best for beginners or businesses looking to build conversational chatbots.

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The Bottomline

Chatbots offer a powerful medium to improve customer experience, streamline interactions, and boost business growth.

This was our handpicked list of smart chatbot-building platforms. By carefully considering features, pros and cons, and pricing structure, choose the best-suited option for your business and start building strong relationships with your customers!

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